Refund policy
We at THE TRIBE CONCEPTS, encourage you to review your order carefully before completing your purchase, as all sales are final.
However, we do offer refunds or replacements only in the following cases:
- Damaged or defective items.
- Incorrect items received.
If your order arrives damaged, defective, or incorrect, please reach out to us at support@thetribeconceptsusa.com within 2 days of delivery. Be sure to include:
- Your order number
- Your shipping address
- Clear photo documentation of the issue
Our team will assist you in resolving the matter promptly.
Thank you for choosing THE TRIBE CONCEPTS, USA.
Happy Shopping :)